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Online Mediation Explained in 3 Minutes

Example of Online Mediation – Homeowner Contractor Dispute with Parties Using PC Iphone Android – 19-min Video

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Example of Online Mediation – Landlord v Tenant – 16-min Video

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For the First Time, the United States Postal Service (USPS) Tries to Resolve a Workplace Dispute Through Online Mediation

On January 9, 2014 the United States Postal Service took an important and innovative step. They tried (for the first time) to resolve a workplace dispute through online mediation, with the following participants:

  • Parties: A USPS manager and an employee (with his union representative) in Guam
  • Online Mediator: Giuseppe Leone in Honolulu, Hawaii. Leone has been a mediator for the REDRESS program since 1998, and is the founder of Virtual Mediation Lab, an online mediation project sponsored by the Association for Conflict Resolution Hawaii Chapter
  • Observer: USPS EEO/ADR specialist in Sacramento, California

USPS REDRESS Online Mediation